How fast are orders processed?
Orders are processed on the day of purchase and shipped out within one business day, unless otherwise advised.
Please note shipping fees for retail orders within Australia:
- Free standard shipping where the order total is $75 or greater
- $9.95 Standard Shipping Australia Post e-parcel where the product total is less than $75
- $15 for Express Shipping where the order subtotal is less than $75
What are the delivery times?
Standard delivery takes approximately 2-10 days depending on your location and Australia Post.
With Express Post, delivery is next business day for all capital cities within the network and for all other areas, it can be 1-2 days. Please note if you order on a Friday your order won’t be processed until Monday.
A tracking number will be sent to you when the order is dispatched.
All goods are despatched from Melbourne, VIC Australia and are delivered by Australia Post.
Some of our products are made with ingredients that allow the product to melt around body temperature. During warmer months, these products can get very warm in transit and could melt. Earthlette is not responsible if a product arrives melted, and in most cases you should be able to stir the product and pop it into the fridge or allow to return back to room temperature, and still be able to use them. Please note we are not able to replace or refund these items if they melt in transit.